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All Around Mobility – Returns Policy

Satisfaction guaranteed with our fail-proof return policy

All Around Mobility takes pride in its uncompromising customers service. Thus, if your satisfaction from the product is not %100, you are entitled to request a fund. For most products, it’s a full refund.

Please note that:

  • The product must be unused and in its original package.
  • The customer is responsible for the shipping costs.
  • Products must be returned within 30 days.

If you wish to request a refund, please call us at 1 (800) 998-8939. Operating hours: Monday – Friday 9am to 5pm PST. Note that returns won’t necessarily be sent to our headquarters.

Full Refund

Full refund is given on:

  • Transport chairs
  • Standard manual wheelchairs
  • Lightweight manual wheelchairs
  • Recliner wheelchairs
  • Heavy duty transport wheelchairs
  • Walkers
  • Rollators
  • Wheelchair accessories (bags, ramps & attachments)

Restocking Fee

10% restocking fee is charged on all:

  • Electric Wheelchairs
  • Electric Scooters
  • Heavy duty wheelchairs
  • Volume sales
  • Karman products

15% Restocking Fee is charged on all:

  • Lift chairs
  • Patient Lifts

No Returns

Returns aren’t accepted on all:

  • Hospital beds
  • Mattresses
  • Ultra lightweight ridged frame wheelchairs
  • Custom wheelchairs
  • Court wheelchairs
  • Sport wheelchairs
  • Built to order items
  • Wheelchair scales
  • Wheelchair Cushions
  • Back Cushions
  • Invacare 9000 series reclining wheelchairs
  • Bath Safety products

Open Box Special

Incorrectly ordered products or products with minor imperfections are referred to as open box specials. These products are non-returnable.

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